Strategic Digital Outreach

Dean Peters on Search Engine Optimization For Churches

Dean Peters, of Heal Your Church Website, has some great things to say about how churches should optimize their websites to be easily found in search engines.

The only thing I might take issue with in his list is his advice to include the church’s name, denomination, city and state in the title tag. In addition to appearing at the top of your browser window, the information you include in the title tag will be the text which shows up as the title of the search engine listing.

Here’s my reasoning for not including the church’s name, etc. in the title tag:

1. If your site is targeted toward believers, then most believers in your local area will probably know how to find your church without using a search engine. Even if they do use a search engine, they will probably already be searching on something like “baptist church topeka kansas,” and would assume that the listings which were returned by the search engine would be for Baptist churches in Topeka, Kansas. A title tag with the church’s name, etc. would therefore be a bit redundant (at least for that particular searcher).

2. If your site is targeted toward unbelievers (and it’s my conviction that church websites should be aimed primarily at those who do not yet know Christ), then I don’t think unbelievers will find the name, denomination, and location of your church to be relevant at all. That’s because most unbelievers today don’t think that Christian churches have anything relevant to say to them.

I would much prefer to see churches develop pages which speak to the felt needs of unbelievers (through relating the stories of real people in the congregation) and then set the title tag to pertain to those felt needs.

For example, if a church were to include the story of one of their members who had suffered from cancer, the title tag for that page might read something like “John Smith Survived Cancer.” That title would tend to draw the attention of an unbeliever suffering from cancer much more than a title which read, “First Baptist Church - Topeka, Kansas.” Hopefully, the unbeliever would then click through to the church’s website, become engrossed in John Smith’s story, and eventually want to meet John Smith because his story is so compelling.

When our churches market their websites, I believe we should start with the presumption that unbelievers are not interested in what we have to offer. Our websites, though, if promoted appropriately, can be used to intrigue the lost enough to lead them to consider the claims of Christ (through witnessing His power in the midst of authentic Christian communtiy - once they are drawn to meet some of our number because of our real stories).

All of that being said, I do believe that Dean’s list, for the most part, has some very important advice for church webmasters to consider. If you haven’t visited Dean’s site in the past, I would strongly encourage you to bookmark it (or subscribe to his RSS feed) and visit often.

Posted by on 03/21/05 at 06:36 AM
The Collective Voice!
Mean Dean continues the discussion:

Frank,

Thanks for the link, and more importantly the thoughtful debate! Disagreement is good when it is discussed intelligently - and you sir have done so quite nicely.

That said, please bear in mind my 10-Commandments are scoped to church home pages. Obviously, to get the best SEO effect, one must attack the problem as more of a pincer movement than a direct assault.

Meaning in my follow-up article (which is sure to include a quote from above), I’ll discuss the importance of content laden sub pages - each of course uniquely and correctly titled and headlined.

But for the home page - kinda hard to get all that seeker stuff in above the fold - so my metrics (yeah, I got numbers) show one is better off aiming at people new to town or are looking for a switch or are rekindling a once apostate state with queries that include “denomination/brand + church + location” ... e.g. “baptist church rockville maryland”.

Anyway, good stuff Frank! Thanks for the thoughtful back-n-forth.

contributed on 03/21 at 07:17 AM
continues the discussion:

Dean:

Thanks for your comment. Yes, intelligent disagreement is good.

I definitely see your point about the home page being different than sub pages. I wonder, though, if there isn’t a way to still make the title on the home page general, but still more seeker-sensitive. As I write this, though, I’m having a hard time thinking of a way to do that.

One particular part of your comment interested me (and I think I’ll expand this in a subsequent post) - the part about metrics. I’m curious to know how far down the “path” you track the metrics. In other words, are you looking at the number of people who visit the site with different approaches to the title, number of people who visit the church as a result of the search engine listings which reflect different titles, number of people who convert to Christ after searching and finding different titles in the search listings?

I’m definitely not trying to be flippant at all. I’m sincerely interested because most churches wouldn’t even give a thought to testing at the level you seem to be testing at, and I think metrics are very important.

contributed on 03/21 at 09:59 AM
Darren Rowse continues the discussion:

great post - and I think its a healthy debate.

I think its a very good thing for a church to think through as they consider their web strategy and probably worth setting some goals and boundaries on very early.

I don’t have an issue with Churches using their sites for different purposes but I guess its worth being clear about the implications of one’s choices. I’ve seen sites that are used for a variety of purposes:

1. Build community of existing communities
2. Aiming to bring in people who are not Christians
3. Aiming at attracting Christians that don’t go to the church who are looking around

etc

It can be hard to do all three.

I personally would like to see Church websites having less focus on attracting Christians who are church shopping and more effort put into connecting with the wider community. Having said this I have some reservations about that too as the best place to make those kinds of connections might actually to be in person with people.

anyway - great debate - looking forward to what else comes out of it.

contributed on 03/21 at 06:27 PM
continues the discussion:

Hey Darren! Great to have you “here”!

Regarding whether a church website is “the best place to make those kinds of connections” happen (rather than in person with people), I absolutely agree! Check here for more of an understanding of what I think a church website should be.

When I think about church websites, one of the things I often ask myself is, “Is there a better way to accomplish what we are trying to do through the site?”

That’s why I have a hard time thinking of a church website as being the best way to develop community among believers. I’m convinced that face-to-face relationships are a better way of doing that (although website features such as blog commenting systems, forums, chat, etc. could be used as a supplement to face-to-face relationships).

When it comes to evangelism, I am equally convinced that face-to-face relationships are the most effective approach to outreach (cf. John 17:21-23 - authentic Christian community is the foundation of all effective outreach).

But I think church websites (and other Christian websites) can fill a unique role in publishing content which is intriguing to unbelievers and will motivate them to want to meet the people whose stories they read on our websites. In today’s increasingly wired world, it seems to me that many people are at least tempted to begin forsaking face-to-face relationships and the web may be one of the only ways we have of entering their world (and encouraging them to come and meet us!).

Thanks again for your comment - I really appreciate your participation.

Frank

contributed on 03/22 at 10:25 AM
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Key Articles

You may be interested in reading these articles which enumerate core principles of the strategy we advocate:

Effective Church Websites For Emerging Generations
Investigating the various ways in which a church's website can be targeted toward unbelievers in a church's local community.

A Strategy For Local Internet Outreach
How can the internet be used for evangelism and outreach while maintaining an environment of authentic Christian community?

Flawed Follow Up Or A Flawed Philosophy of Evangelism?
The ease with which we can “share the gospel” online can actually short-circuit the God-ordained process by which unbelievers are brought to faith.

Should We Include A Gospel Presentation On Our Websites?
Should conversion be our immediate goal in our internet evangelism efforts?

A Strategic Opportunity For The Church
A proposed strategy in which a church would use short video profiles of members of their congregation to entice unbelievers in their local area to consider the value of a local congregation’s ministry in their own lives.

2 John 12
Is there something incomplete about digital communication?

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We work with several different organizations in exploring ways in which digital means can be used to reach an increasingly digital world. Some of these organizations are more traditional clients. Some are friends. All are our partners in the gospel (1 Corinthians 3:9). Invariably, we learn as much from them as they do from us. Here is a sampling:

David & Linda Arzouni
Assemblies of God missionaries to West Africa, based in Mali (the land of Timbuktu).

Assemblies of God
The Northern California and Nevada District, based in Sacramento, California.

India Prayer Drive
A 21-day prayer drive through the nation of India.

IreneDias.com
Although the suffering they face is severe, this is not a story of despair, but of an incredible faith and even more of an incredible God who sustains His followers with lavish grace, extravagant kindness, and unrelenting love.

Luis Palau Evangelistic Association
Proclaiming the Lord's Good News to the millions of people who have yet to respond to the Gospel.

Sacred Ink
Joyfully declaring the gospel to the tattoo subculture.

Santa Cruz Bible Church
Their evangelism department focuses on marketplace ministries.

ShareFest Santa Cruz County
Churches in Santa Cruz County, California join together to become a bridge from the church to the community through work projects designed to bless the community.

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Enabling a deeper relationship with God and more effective relationships with people.

Wake Up! Santa Cruz
Presenting the claims of Christ to the business community in Santa Cruz, California.

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ChristianCruz
ChristianCruz.com is a localized portal for believers living in Santa Cruz County, California.

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ProdigalGod.com, a work in progress, is designed to provide biblical instruction to the wider body of Christ through the use of video teaching segments and written articles.

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